Contract public offer


Real the public offer agreement is concluded between the seller, on the one hand, and The buyer, any person who accepted this proposal, on the other hand.


Real the contract is addressed to an unspecified circle of people.


TERMS:


Seller - Individual entrepreneur (FOP Safina Ya. E., EDRPOU 2614201680) - owner of the website lanovale.com


User - individual, site visitor, who accepts the terms of the transaction and intends to place an order on the website lanovale.com


Buyer —The user who placed the Order on the website lanovale.com for the purpose purchasing goods for your own use.


Website —online store located at address: lanovale.com , where Products offered for purchase by the Seller, as well as the conditions payment and delivery.


Product - clothes, accessories and other items, posted for sale on the site Seller.


Order — Buyer’s request for purchase and delivery of the Products selected on the site, to the address specified by the Buyer.


1. General provisions


1.1. The Seller sells the Goods through the Online Store at: lanovale.com


1.2. When ordering Products through the Online Store, The user agrees to the terms sales of Products posted on the site. In case of disagreement, the User must stop using immediately service and leave the site lanovale.com


1.3. Current conditions of sale of goods, as well as information about products posted on the site is a public offer according to Art. 633 Civil Code Ukraine.


1.4. Current conditions are subject to change The seller unilaterally without messages to the User/Buyer. New edition of the terms of this agreement comes into force from the moment of its publication on the website, unless otherwise provided the contract itself.


1.5. The agreement comes into force from the moment sending to the Buyer by the Seller electronic confirmation of acceptance of the Order upon when the Buyer places an order on the Site, as well as from the moment of acceptance from the Buyer Order by phone indicated on the Site.


1.6. Telling the Seller your e-mail and number phone User/Buyer gives consent to the use of these means of communication by the Seller, as well as third parties persons involved in the implementation obligations to the User/Buyer. Data used for the purpose of dissemination promotions, news about discounts, promotions, as well as other actions of the Seller, about transferring the delivery order, as well as other information directly related to the fulfillment of an obligation to the Buyer within the framework of this Public offers. When placing an Order, User/Buyer agrees with what the Seller may instruct performance of the Agreement to a third party, if while remaining responsible for it performance.


2. Subject of the agreement


2.1. The subject of the Agreement is the provided The user has the opportunity to purchase for personal needs not related to the implementation entrepreneurial activity, Products presented in the catalog Online Store at lanovale.com


3. Registration on the website


3.1. Registration on the Site is carried out through the site section “Login” → “Registration”. Registration is advisable, but not required to place an order.


3.2. The seller is not responsible for accuracy and correctness of information, which is provided by the User during registration.


3.3.User undertakes not to disclose to third parties login and password specified by the User during registration. In case of the User has suspicions regarding security of his login and password or possibility of unauthorized use by third parties, The user undertakes to immediately inform the Seller about this.


4. Product and purchase procedure


4.1. The seller ensures availability Products presented on the Site. Photos that accompany the Product, are simple illustrations of it and may differ from actual appearance of the Goods. Descriptions and characteristics that accompany The product does not claim to be exhaustive informative and may contain printing errors. To clarify information regarding the Product, the Buyer may contact Customer Service.


4.2. In the absence of items ordered by the Buyer Goods from the Seller, the latter has the right to exclude the specified Product from Order / cancel the Order by notifying about this to the Buyer by sending corresponding email or by phone.


4.3. The buyer bears full responsibility for providing false statements, which made it impossible fulfillment by the Seller of its obligations in front of the Buyer.


4.4. In case of complete absence or partially prepaid Order, The buyer is offered a replacement. When absence of goods for replacement cost canceled Item is returned Seller to Buyer in the same way with which the Goods were previously paid for.


4.5. The Buyer's order is processed in accordance with procedures specified on the Site in the section “Online Store” → “Payment and Delivery of Goods".


4.6. Maximum processing and collection time order time is 5 days. After registration When ordering on the Website, the Buyer is provided with estimated date information delivery by sending an electronic messages to the address indicated th Buyer during registration or by phone.


5. Order Delivery


5.1. Method, as well as approximate timing delivery of Goods are indicated on the Site in section “Online Store”→ “Payment and Delivery of Goods".


5.2. Delivery of orders is carried out by territory of Ukraine. Cost of delivery each Order is calculated independently by the carrier Nova mail", based on the weight of the Goods, region and delivery method. Calculate delivery The buyer can independently official website of Nova Poshta https://novaposhta.ua/.


5.3. Orders are dispatched within 7 days period from the date of order confirmation when availability of goods in stock. During delivery The Order is handed over to the Buyer or to a third party specified in the Order as a Buyer or Recipient. If it is impossible to receive the Order By the buyer, the order can be delivered person who can provide accurate statements about the Order. During the presentation The order carrier "Nova Poshta" has the right to demand the production of a document, which assures the recipient's face.


5.4. The parcel is delivered to the specified The buyer is the warehouse of the carrier "Nova" mail." To receive the parcel you need presentation of your passport and declaration number. The declaration number is communicated to the Buyer by any of the following methods: by phone; mobile viber app; via skype; shipped as specified by the Buyer email address; by sms message after sending the order. Users registered on website, you can also look at the number declarations by logging into the site, in your “Personal Account” in the section "My orders". Open parcel Buyer can only pay in advance her. Addresses and telephone numbers of offices/departments carrier "Nova Poshta" are indicated on official website of Nova Poshta https://novaposhta.ua/. The shelf life of the parcel is Nova Poshta warehouse is 5 days. After this period, for each day location of the parcel in the Nova warehouse mail" a penalty is imposed.



5.5. Risk of accidental destruction or accidental damage to the Goods is transferred to the Buyer from the moment of transfer to him Ordering and signature of the Recipient in documents confirming delivery Order.


6. Price and payment for goods


6.1. The price of the Product is indicated in hryvnia and includes all provided tax legislation.


6.2. The price of the Product is indicated on the Site. IN in case of incorrect price indication of the ordered Goods, the Seller informs about this for Buyer's confirmation Order at an adjusted price or cancellation of the Order.


6.3. The price of the Product on the Site may be changed By the seller unilaterally. At this is the price for the one ordered by the Buyer The product cannot be changed.


6.4. Payment for the Goods is carried out by the Buyer:


6.4.1. cash on time receipt of the Order (in the amount that corresponds to the cost of the Order indicated on the Site, taking into account discounts in case of availability) on cash on delivery basis payment through the carrier “Nova Poshta” (payment is made after receiving goods in the warehouse of the carrier “Nova” mail")


6.4.2. non-cash funds by payment through the service liqpay payments (in the amount that corresponds to the cost of the Order indicated on the Site, taking into account discounts in case of availability).


6.5. The seller has the right to provide discounts on Products and install bonus program. Types of discounts, bonuses, the procedure and conditions for their accrual specified on the Site may be changed by the Seller unilaterally.


6.6. Percentage of the carrier "Nova Poshta" for delivery of money from the buyer to the seller the buyer pays additionally.


7. Return of goods and funds


7.1. The return of the Goods is carried out according to the return conditions specified on the Website in the section "Online Store" → "ReturnGoods".


7.2. The buyer has the right to refuse received Goods and terminate the Agreement purchases and sales according to the Law of Ukraine “On the protection of consumer rights” throughout 14 calendar days.


7.3. Return of Goods of proper quality:


7.3.1.Return Products of adequate quality are possible within 14 calendar days from moment of receipt, provided that The product has not been used and were preserved: its presentation, consumer properties, labels, labels, labels, tags, unused, as well as in the presence of factory packaging. Application to packaging is not allowed inscriptions, addresses and other things.


7.3.2. If the Buyer refuses the Goods according to clause 7.3.1. Contract Seller returns to him the cost of the Goods for within 7 days from the date of receipt of the Goods in accordance with clause 7.2 of the Agreement. Return cost of the Goods is carried out exclusively to the person indicated in the form Order for the Product. Refunds are provided transfer of funds to the Buyer’s card, based on the cost of the goods at the time his purchases. Returned to the buyer only the cost of the goods. Price Return shipping is paid Buyer.


7.4. Return of defective goods quality:


7.4.1. Under Goods of inadequate quality refers to a product that cannot ensure the fulfillment of their functional qualities Differences in design elements colors or design from those stated in description on the Site is not an indication inadequate quality of the Product and/or impossibility of its use due to purpose.


7.4.2. After receiving the Order, claims to external defects of the Product, its quantity, completeness and product type are not accepted.


7.4.3. If the Goods were transferred to the Buyer poor quality, Buyer has the right according to the Law of Ukraine “On protection of consumer rights" demand return of paid funds.


7.4.4.Warranty the period for the Goods is established by the manufacturer and indicated on the label or label.


7.4.5. The seller is not responsible for defects Goods that arose after the transfer to its Buyer due to violation Buyer terms of use or storage of Goods or actions third parties.


7.4.6.If the reason for the return was an error Online Store Seller, Buyer the full cost of the order is refunded, also Online Store Seller pays for return shipping of the goods. Under the error of the Seller/Online Store employee implied: sending another models; shipping in a different size; color mismatch with photo model (for example: instead of black, the dress turned out to be red). At the same time, it is not taken into account mismatch of shade of the same color (bright red – coral), due to because it's the same thing on different monitors the same image may look different.


8. Confidentiality and information protection


8.1. Personal data of the User/Buyer processed in accordance with the Law of Ukraine “On the protection of personal data.”


8.2. Personal data is collected solely for the purpose of compliance requirements that regulate legal relationship in the field of accounting and tax accounting, advertising. Shelf life and processing of personal data is three years.


8.3. By providing your personal data during registration on the Site, User agrees to their processing by the Seller, including for the purpose of promotion by the Seller goods and services.


8.4. The seller has the right to send informational, including advertising, message by email and mobile phone of the User/Buyer with his consent.User/Buyer has the right to refuse to receive advertising and other information without explanations of the reasons for refusal. Service messages that inform User/Buyer about the Order and stages of its processing, are sent automatically and cannot be rejected User/Buyer.


8.5. The seller has the right to use Cookies technology. "Cookies" do not contain confidential information and are transferred to third parties.


8.6. The seller is not responsible for statements provided User/Buyer on the Site in publicly available form.


8.7. The seller has the right to carry out recording telephone conversations with Buyer. In this case, the Seller undertakes: prevent unauthorized attempts access to information obtained during telephone conversations, and/or its transmission to third parties who do not have directly related to the implementation Orders, according to the Law of Ukraine “On information."


9. Validity period of the public offer


9.1. The current public offer enters in force from the moment of its acceptance User/Buyer and actions until the moment of withdrawal of acceptance of the public offers.


10. Special conditions


10.1. The seller has the right to transfer his rights and obligations to Buyers to third parties.


10.2. Online Store and related existing services may be temporary/partial or completely unavailable due to ongoing preventive maintenance or other technical reasons.Technical service The seller has the right to periodically carry out the necessary preventive or other works with the previous message Buyers or without message.


10.3. To the relationship between the User/Buyer and the Seller applies the provisions legislation of Ukraine.


10.4. In case of any questions or complaints from the User/Buyer, he must contact the Seller using the contacts posted on the Site. All The parties will try to resolve disputes that arise through negotiations. IN If the parties do not reach an agreement, the dispute will be referred to judicial authority in accordance with the current legislation of Ukraine.  



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